Cookie Policy

Last updated: June 26, 2025

This Cookie Policy explains how ConvoAgent ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What Are Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, ConvoAgent) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Types of Cookies We Use

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on.

Third-party services we use that may place cookies:

  • Google Analytics: Web analytics service that tracks and reports website traffic.

  • Facebook Pixel: Analytics tool that allows us to measure the effectiveness of our advertising.

  • LinkedIn Insight Tag: Enables in-depth campaign reporting and helps us unlock insights about website visitors.

  • Intercom: Customer messaging platform that helps us communicate with our website visitors.

Each third-party cookie is subject to the privacy policy of the party placing the cookie. We encourage you to visit their websites to learn more about their cookie practices.

How We Use Cookies

We use cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our website.

Personalization

We use cookies to remember your preferences and settings, such as language and location, to provide a more personalized experience.

Security

We use cookies to help identify and prevent security risks, including detecting fraud and maintaining the security of your account.

Performance

We use cookies to analyze how our visitors use our websites and to monitor website performance. This allows us to provide a high-quality experience by customizing our offering.

Advertising

We use cookies to deliver advertisements that may be relevant to you and your interests. They are also used to limit the number of times you see an advertisement.

Third parties serve cookies through our website for advertising, analytics, and other purposes. This is described in more detail in our Privacy Policy.

Managing Your Cookie Preferences

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Your Cookie Preferences

You can customize your cookie preferences at any time by adjusting the settings below:

Essential Cookies

Required for the website to function properly

Analytics Cookies

Help us improve our website by collecting anonymous information

Marketing Cookies

Allow us to provide personalized advertisements

Browser Controls

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you.

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Cookies and website data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Third-Party Services

We may use third-party services on our website to enhance functionality, analyze our traffic, or serve targeted advertisements. These third parties may use cookies, web beacons, and other tracking technologies to collect information about your use of our website and other websites.

This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Our website currently uses these third-party services:

  • Google Analytics

    Used to analyze website traffic and user behavior.

    Privacy Policy
  • Facebook Pixel

    Used for advertising and measuring ad effectiveness.

    Privacy Policy
  • Intercom

    Used for customer support and messaging.

    Privacy Policy
  • Hotjar

    Used for analyzing user behavior and feedback collection.

    Privacy Policy

Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

If you have any questions about our use of cookies or other technologies, please email us at privacy@convoagent.com.

Have Questions About Our Cookie Policy?

If you have any questions or concerns about our Cookie Policy or how we handle your data, please don't hesitate to contact us.

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